01-10-2016 09:34
01-10-2016 09:34
Answered! Go to the Best Answer.
Best Answer01-10-2016 10:09
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-10-2016 10:09
Hi @bonesamon,
That's weird. I just tested it on my iPhone and I am not getting the same problem. I'd recommend rebooting your iOS device.
If the problem persists after the reboot, I'd then recommend logging out and then logging back into the Fitbit App.
Let me know if this helps!
Best Answer01-10-2016 12:41
01-10-2016 12:41
01-10-2016 10:09
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-10-2016 10:09
Hi @bonesamon,
That's weird. I just tested it on my iPhone and I am not getting the same problem. I'd recommend rebooting your iOS device.
If the problem persists after the reboot, I'd then recommend logging out and then logging back into the Fitbit App.
Let me know if this helps!
Best Answer01-10-2016 11:09
01-10-2016 11:09
Best Answer01-10-2016 11:30
01-10-2016 11:30
Best Answer01-10-2016 12:41
01-10-2016 12:41
03-27-2016 07:46
03-27-2016 07:46
Thanks for the advice! Worked like a charm, can't believe I wasn't smart enough to scroll down! I love my new Alta! I need a babysitter and this works great for me!![]()