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Cannot Pair Charge 2 with iPhone 6

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‎06-12-2017 13:53

‎06-12-2017 13:53

I have spent hours trying to do the initial pair up with my new Charge 2 from my iPhone. I get to the pairing screen, type in the 4- digit code, and wait for half-an-hour or more, and nothing happens. 

 

I have reset/turned off/back on my phone, deleted and re-downloaded the Fitbit app, and turned off my bluetooth then turned it back on... none of which have worked. 

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‎06-12-2017 16:01

‎06-12-2017 16:01

@brookel94 i suggest you get in touch with support! you've done everything already. ^_^

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‎06-12-2017 16:01

‎06-12-2017 16:01

@brookel94 i suggest you get in touch with support! you've done everything already. ^_^

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