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Cannot Sync

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‎09-13-2016 17:35

‎09-13-2016 17:35

Hi,

I have tried for month now to get my surge to synch to my iPhone. Both are updated. I have restarted my fitbit, restarted the ap, deleted the ap, deleted the Fitbit from my ap, and still cannot get it to synch.
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‎09-14-2016 00:59

‎09-14-2016 00:59

It's worth restarting the Surge a few more times as the restart procedure doesn't always work.

 

If that doesn'y help then you could try deleting the device from your account and then re-adding it.

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