Cannot log food on the Fitbit app

[genej101]

Since getting the Charge 6, I've noticed I can only add food eaten through my dashboard, can't do it through the fitbit app on my iPhone anymore. How do I fix that?

Moderator Edit: Clarified subject

[LizzyFitbit · Accepted solution]

Hi there, @genej101.

I've moved your post to the iOS App board so we can keep the forums organized. Thanks for bringing this to my attention. Although the layout of the Fitbit app has changed, the food log should continue working normally. Because this isn't your case, may I know if you get an error message when logging your food? Is the issue when searching for a food item? Or is the food not saving after entering your details and tapping Save?

In the meantime, let me recommend the following steps:

1. Check if the Fitbit app is updated
2. Force quit the Fitbit app and reboot your phone
3. Open the Fitbit app and pull down on the screen to force a manual sync
4. Check if the food tile appears make sure the food tile For instructions, see this help article
5. Try logging your food one more time on the Fitbit app