help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot log in to App

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-13-2018 06:05

‎12-13-2018 06:05

I was having issued syncing my fitbit so i restarted it, and now the app is not syncing or registering, i logged out, logged back in, then deleted the app and redownloaded and now am unable to log in..it doesnt give me any message just loads and then takes me back to the log in page.

Best Answer
0 Votes
1 REPLY 1

‎12-13-2018 11:43

‎12-13-2018 11:43

Hi, @LSucah! I would suggest going into your app manager and clearing the data and cache for the Fitbit app and seeing if that helps.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer
0 Votes