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Cannot log into Fitbit app after iOS update

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‎01-25-2023 15:53 - last edited on ‎02-14-2023 17:17 by Fitbit Moderator

‎01-25-2023 15:53 - last edited on ‎02-14-2023 17:17 by Fitbit Moderator

Have an Iphone X max, after installing I0S version 16.3 I couldn't sync. After trying several other things I signed out and can't login again. Keeps saying "oops spmething went wrong. please try again. Ended up signing in on IPad which I haven't updated yet and never realy use it for that. Just wondering if this is a problem for others?

 

Moderator Edit: Clarified subject

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‎03-07-2023 07:21

‎03-07-2023 07:21

Hmmm fitbit app just told me I had to update to ios 15 or later or it won’t operate correctly. Trouble is I have 16.3.1 already. I wonder if there’s a connection with what you’ve experienced. So far mine still synchs

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