Cannot log into my firbit apps account

[Yipstyles]

After update the lastest version 2.32.1 and there is a sync problem..so i tried log out my apps account and then relogin but now the problem im facing is the apps keep loading loggin it?? Can one help me out here?? Appreciate 

[Biker_Bill]

Sounds like your password is messed up. Try the FitBit Web page to log out and login with password manually entered. Reset if needed. 

The try password in the App again. 

Did you find my post helpful? Vote for it or mark it as a Solution! 

[MarcoGFitbit]

Hello @Yipstyles, thanks for joining us, it's great to have you on board! It's always a pleasure to see you around @Biker_Bill! 

@Yipstyles, as @Biker_Bill mentioned, try to restart your password. After that, if you're still not able to log in through the Fitbit app but you're able to log in through the online Dashboard, please go to your phone Settings > General > Date & Time, and make sure Set Automatically is enabled. After enabling it, go to the Fitbit app and try to log in again. 

Additionally, if your tracker is having trouble syncing, I would like to recommend checking @HelenaFitbit's excellent tips and recommendations that have been proven very helpful for many members in the Community. 

I hope this can be helpful, keep me posted in case you need anything else! 

[Yipstyles]

@MarcoGFitbit Hi i have follow ur instructions n set the time to auto zone..finally it can log in the app already..thanks you and appreciate your reply..its useful

[MarcoGFitbit]

Hello @Yipstyles, I hope you're doing well. I'm very glad to know you were able to acces to your account in the Fitbit app, thanks for taking the time to update me! 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

Happy stepping!