help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot log on to app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-15-2018 11:25

‎02-15-2018 11:25

Reinstalled app, reset password... no luck.  It tells me to check my email and password... can log in website but not the app

Best Answer
0 Votes
1 REPLY 1

‎02-15-2018 23:36

‎02-15-2018 23:36

Having same issue for last 2 days - am being asked to log in each day and then told my passsword is incorrect although I know it’s right. I close app (swiping up on home screen) and restart and it works think there must have been an update recently. Very frustrating 

Best Answer
0 Votes