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Cannot reconnect Flex 2

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‎06-26-2017 10:35

‎06-26-2017 10:35

I accidentally hit 'forget this device' on my iPhone and now I can't get it to connect with my Flex 2 again. I've reset the network and data settings on my phone as well as setup my current Fitbit as a replacement one, and it still won't connect. 

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‎06-27-2017 06:18 - edited ‎06-27-2017 06:21

‎06-27-2017 06:18 - edited ‎06-27-2017 06:21

Thanks for visiting the Community @katrinahansen08! 

 

Hmm this is pretty weird let me help you. As a first step I recommend performing the restart 2 or 3 consecutive times and try the setup process again. If the issue persists you can try setting it up as a new device and keep an eye on it.

 

Catch you later!  

 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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