Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot set distance cues to .5 miles

Replies are disabled for this topic. Start a new one or visit our Help Center.

Ever since a recent update, I cannot set the distance cues to .5 miles. Whenever I select .5 miles and then go back to the previous screen (using the iOS app) the app shuts down and defaults to reminders every 1 mile. Anyone else having this problem??

Best Answer
3 REPLIES 3

@dankelindy   Yes, many other users are having the same problem.  I flagged a longer thread to notify a moderator.  So Fitbit is aware.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

I are both experiencing the same issue on a Charge 2 and Versa both with iOS iPhone. Her Versa is vibrating, but phone app shuts down. My Charge 2 doesn't even vibrate and phone app shuts down when I try to change the cue tp .5 miles.

Best Answer
0 Votes

Keep an eye on the following thread where fitbit are posting updates on this issue:

 

https://community.fitbit.com/t5/iOS-App/Fitbit-app-3-3-1-crashes-when-editing-voice-cues/td-p/365632...

Best Answer