08-18-2019 17:55
08-18-2019 17:55
Ever since a recent update, I cannot set the distance cues to .5 miles. Whenever I select .5 miles and then go back to the previous screen (using the iOS app) the app shuts down and defaults to reminders every 1 mile. Anyone else having this problem??
08-19-2019 04:37
08-19-2019 04:37
@dankelindy Yes, many other users are having the same problem. I flagged a longer thread to notify a moderator. So Fitbit is aware.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
08-20-2019 15:33
08-20-2019 15:33
I are both experiencing the same issue on a Charge 2 and Versa both with iOS iPhone. Her Versa is vibrating, but phone app shuts down. My Charge 2 doesn't even vibrate and phone app shuts down when I try to change the cue tp .5 miles.
08-21-2019 00:30
08-21-2019 00:30
Keep an eye on the following thread where fitbit are posting updates on this issue: