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Cardio Fitness Level does not show information.

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‎12-22-2018 09:42 - last edited on ‎12-24-2018 06:20 by Moderator Alum

‎12-22-2018 09:42 - last edited on ‎12-24-2018 06:20 by Moderator Alum

In Fitbit app, when I click the heartrate widget, it brings me to a chart of my Resting Heart Rate for the last 30 days. If I swipe left, it brings one up for Cardio Fitness. Except mine is blank and says "Wear your Fitbit tracker with HR enabled to see your Cardio Fitness Level." Mine has been blank since I first purchased a few months ago. I exercise regularly, but not always cardio. Is it blank because of a bug, or is a certain amount of cardio required daily? For the last 30 days I did have a heart rate register in cardio for 18 days.

 

Moderator Edit: Clarified Subject.

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‎12-24-2018 06:24

‎12-24-2018 06:24

Hello @yllek, I hope you're doing well, it's nice to see you around the Fitbit Community. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment, I would like to gather some information from you so we can check this further, please reply with as much information as you can:

 

  1. iPhone model you're using.
  2. OS running on your phone.
  3. App version installed (go to Account > Help to get it)
  4. A screenshot of the Cardio Fitness screen. 

Thanks for your patience and understanding, we'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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