help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Categorize Workouts creates duplicates

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-23-2020 10:50

‎12-23-2020 10:50

Hi

 

latest iOS app(3.36 (1013)) on latest iOS (14.3) on iPhone 11 Pro

 

Whenever I sync a 'workout' and then change the category of the workout on the app, it syncs to cloud but creates a duplicate - specifically the original Workout remains but the new Categorized workout is also created....so I have to delete the original manually....seems to be new since app changed in December 13th

Best Answer
3 REPLIES 3

‎12-25-2020 12:50

‎12-25-2020 12:50

Hi @matgra, it's nice to see you again in our Community Forums. 

 

Thank you for sharing the details of the issue you’re experiencing. I recommend trying the following:

 

  1. Log out of the app.
  2. Force quit the app.
  3. Log into the Fitbit app and check if the issue persists.

You can confirm the steps to edit exercise at How do I edit or delete an exercise or activity in the Fitbit app?

 

Keep me posted on the outcome. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

‎12-26-2020 16:25

In response to LiliyaFitbit

‎12-26-2020 16:25

Thanks but no, this didn’t change anything. 

Best Answer

‎01-15-2022 16:53

‎01-15-2022 16:53

I get this exact same issue. I start and stop my workout on my fitbit ionic, it logs on my android app and then I edit and rename the workout. I come back later and the workout has duplicated. Fitbit please fix this frustrating bug! 

Best Answer