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Challenge Limit Reached With Only 4 Active Challenges

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My Fitbit won't allow me to join the maximum numbers of 5 challenges. I reset the tracker but couldn't resolve the issue. I currently have 4 WWH challenges and would like to join a daily showdown. Please help. Thanks in advance.
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Welcome to the Fitbit Community @DrMaxiJ. It's great to have you here. I would recommend setting up your Fitbit Flex as a replacement device to your existing account by following @SunsetRunner's steps. Additionally, please make sure you have the latest Fitbit app version on your iPhone.

 

On another note, it could be a good idea taking a look at @DerrickS's explanation about how Fitbit Challenges work.

 

Catch you later. Smiley Very Happy

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