Challenge Problems

[MrsBLT]

I am having an issue with challenges updating properly in the app. I will join a challenge a few days before it starts but then once the challenge has begun I will get a notification that there are "only a few hours left to join the challenge!" And the only way I have found to make my steps sync and actually show that I have joined the challenge is to send a message in thee challenge. Anyone else experiencing this or know how to fix it?? 

Phone & app are all up to date 

[muaythaigirl]

I am having the exactly same issue.

[MarcoGFitbit]

Hello @MrsBLT and @muaythaigirl, it's great to see you around, I hope you're doing well. 

This seems like a very odd situation, it seems the information in the app is not updating correctly form our servers. In this case, I would like to recommend updating the app (we've just released a new version) and then force-close the app by double tapping the home button and swiping up the app. 

If that doesn't seem to work, please log out from the app, restart your phone and log back in. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else!