05-23-2019
13:30
- last edited on
05-24-2019
15:29
by
LizzyFitbit
05-23-2019
13:30
- last edited on
05-24-2019
15:29
by
LizzyFitbit
Every time I get a "Congratulations...You crushed your Goal day challenge with xx steps" window I have to restart the Fitbit IOS app to continue to use the app. The X in the top left of the screen is overtop of the Search button on the screen and I have never been able to get the X to work. Instead I always get the IOS Search screen. Fitbit: Can you please correct this in your app so I can close the Congrats screen and I don't have to restart the app??
Moderator edit: updated subject for clarity
05-24-2019 15:26
05-24-2019 15:26
Hi @FBUser19. I'm glad to see a new member around.
Thanks for letting me know about this situation, as well for the steps you've tried with the Fitbit app. I totally see your point of view, and appreciate you for bringing this to my attention. Could you please share a screenshot of the Fitbit app screen after completing your Goal day challenge? To attach a picture in your reply, please check this post.
I look forward to your reply.
08-31-2019 07:37
08-31-2019 07:37
The same here. This issue hasn’t been fixed; however, if I tap randomly in the upper left corner several times, I can close the award screen about 50% of the time. Makes me not want to win any badges which is counterintuitive!