Challenges not showing up in app

[Amberkaanoi]

My friend has been sending me invites to challenges and I can see it in my email, but when I try to join in the app it's not there. It only shows the last challenge I did. I tried updating the app restarting my phone. It's weird.

[DerrickS]

Hi @Amberkaanoi and welcome to the Community!

There is a 24 hour window to accept Challenge invites from your friends, and if you miss that window, you'll have to be re-invited to the Challenge in order to participate.

If you join the challenge late, your steps will count retroactively for the entire length of the Challenge. You can find more information about how Challenges work here.

Hope this helps!

[Diane_C]

I am doing two Workweek Hustle Challenges this week but today only one of them is showing on the app. Is there a problem at Fitbit?

[RobertoME]

Hi there @Diane_C good to see you around. This challenge that is missing was still in progress or it was finished when it disappeared? Note the challenges disappear after two days of completion.

I recommend to make sure you are running the latest version of the app, which is 2.28 for iOS. Also if the issue persists log out from your account and try the following:

1. Double tap the home button on your iOS device. Your open apps will show on your device's screen. 
2. Close the Fitbit app by swiping the app image in an upward motion. 
3. Reopen the Fitbit app and see if your challenges keep disappearing.

Although if the challenge disappeared while it was in progress, it doesn't happen too often but is possible this is a glitch on the mobile app. Nonetheless our development team has been working already on this and is possible in the future they roll out a new update to fix this issue.

If got more updates, I will let you know. See you around!