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Challenges not showing up

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‎09-10-2017 16:32

‎09-10-2017 16:32

I've had two challenge requests come through on my email, but they aren't showing up on the app when I open it. I've tried logging out and back in, and turning my phone off as well, and they still aren't working. 

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‎09-11-2017 07:15

‎09-11-2017 07:15

Hello @Timtamttime, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

Did you accept the challenge requests from the email you received? If not, that's the reason the challenges are not appearing in the app. If you have accepted them and they're still not showing up, please ask your friends to send you the invites again, only this time accept them from the app. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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