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Challenges not syncing

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‎07-17-2019 21:19 - last edited on ‎07-18-2019 21:36 by Fitbit Moderator

‎07-17-2019 21:19 - last edited on ‎07-18-2019 21:36 by Fitbit Moderator

Fitbit App appears to be down to update steps for challenges. If you start a new challenge with same users it will update. Don’t have to delete original challenge just in case it comes back up. 

 

Moderator edit: updated subject for clarity

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‎07-18-2019 21:35

‎07-18-2019 21:35

Hi @tmckean, welcome to the Community Forums!

 

Thanks for bringing this to my attention. Our team is aware that some of our users have been having issues with the challenges not syncing, and I appreciate you for sharing the steps that have worked for you. That's kind of you, and I'm sure others will find your post very helpful. If you have any other question, feel free to let me know.

 

Catch you later. Woman Happy

 

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