10-19-2017 15:16
10-19-2017 15:16
Is something wrong with the app? My steps are syncing but active minutes and my challenges haven't synced all day (for anyone in my challenges)
10-21-2017 05:29
10-21-2017 05:29
Hello @Jess6, have a warm welcome to the Fitbit Community, it's great to have you on board.
Thanks for bringing this to my attention. Sometimes it's possible for the app not to load updated information about your stats, in which case I would like to suggest the following:
I hope this can be helpful, give it a try and keep me posted in case you need anything else.
10-22-2017 05:20
10-22-2017 05:20
10-23-2017 05:16
10-23-2017 05:16
Hello @Jess6, I hope you're doing well, thanks for taking the time to reply and let me know your issue has now been resolved, I'm very glad.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted.
Happy stepping!