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Chargé HR

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‎04-25-2016 02:56

‎04-25-2016 02:56

I cant syncing My fitbit Whit My app, iPhone 6, why??
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‎04-25-2016 11:20

‎04-25-2016 11:20

Hi @lottawahlquist and welcome to the Community! The following steps should get you back on track:

 

1. Restart your tracker.

2. Reboot your iOS device.

3. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.

4. Open the Fitbit App to initiate a sync.

Keep me posted if you need any additional assistance!

Derrick | Retired Moderator, Fitbit
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