11-09-2016 05:42
11-09-2016 05:42
Best Answer11-09-2016 07:51
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-09-2016 07:51
Hi @Yulia18, welcome to the Community!
Let me help you out. Have you tried all of the steps on this post? this has step by step instructions to set it up notifications and troubleshooting in case that they are not working. Please give a try and let me know.
I'll be around!
11-09-2016 07:54 - edited 11-09-2016 07:55
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-09-2016 07:54 - edited 11-09-2016 07:55
Hello @Yulia18 it's always great to have a new member in the Fitbit Community! First of all, what mobile device do you have, is it an Android, Windows or an iPhone?
In any case, here are two posts that will help you set your call and text notifications:
Parliamo di calcio Qual è la tua squadra di calcio preferita?
.11-09-2016 08:18
11-09-2016 08:18
Best Answer11-09-2016 17:39
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
11-09-2016 17:39
@Yulia18 Also, on the phone's settings, make sure you have "Show in notification center", "Allow in notification center" and "Show on lock screen" all enabled.
Perhaps that will help you~
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
Best Answer11-11-2016 05:53
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-11-2016 05:53
Hey @Yulia18! I appreciate you have tried the steps that my friend @RodrigoFitbit mentioned above. I can also see that @Kmransom123 posted a few tips to enable the call and text notifications so, have you tried them?
Let me know the outcome!