Charge 2 no longer pairing with iPhone 8 Plus after IOS update.

[jogabeth]

Recently updated to the most current IOS 13.4.1 on my iPhone 8 Plus. Immediately started having trouble synching my Charge 2 to the Fitbit App (also the most current version). Now today, my Charge 2 is not only not able to synch, but it no longer will pair to the bluetooth at all. I have done all of the troubleshooting steps:

Turned bluetooth off and on.

Turned iPhone off and on.

Chose to forget the Charge 2 device under bluetooth and tried to pair again. Did not even find my Charge 2.

Restarted my Charge 2 and tried pairing again. Still did not find it.

I hope that this will be fixed soon 😞

[LiliyaFitbit]

Welcome to the Fitbit Community, @jogabeth. I am sorry for the delayed response.

I am sorry to hear your Fitbit Charge 2 stopped syncing with your iPhone 8 Plus after iOS update. Thanks for trying to resolve this, I totally understand how you are feeling and I am here to help you. I would like to confirm if you've followed the complete troubleshooting instructions from this help article: Why won't my Fitbit device sync? 

Please also do the following:

- Open Settings app on iPhone

- Scroll down, tap Fitbit -> Toggle Location to 'Always'

- Ensure toggles next to Bluetooth and Background App Refresh are turned "On"

If you've removed the tracker from your Fitbit account and can't pair it, please find the troubleshooting instructions in this help article: Why can't I set up my Fitbit device?

 Let me know how it goes, I'll be around.