help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 not fully syncing

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-05-2018 07:03

‎07-05-2018 07:03

Hi there all

 have issues fully syncing my Fitbit charge 2 it will only sync steps and heartbeat not sleep this only started today. I have tried connecting it to the charger and holding the button but it still will not fully sync 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎07-05-2018 07:11

‎07-05-2018 07:11

I'm thinking it's an app issue. My Blaze will not sync anything but steps and I'm unable to add anything to my logs for the day. Extremely frustrating as I like to review my sleep in the morning and document my breakfast and water intake before I forget about it. 

View best answer in original post

Best Answer
2 REPLIES 2

‎07-05-2018 07:11

‎07-05-2018 07:11

I'm thinking it's an app issue. My Blaze will not sync anything but steps and I'm unable to add anything to my logs for the day. Extremely frustrating as I like to review my sleep in the morning and document my breakfast and water intake before I forget about it. 

Best Answer

‎07-05-2018 09:47

In response to Ladyash

‎07-05-2018 09:47

You may be right the today says I’ve climbed 8 flights of stairs. But I have not even climbed one

Best Answer
0 Votes