07-03-2018
12:50
- last edited on
07-05-2018
09:09
by
MarcoGFitbit
07-03-2018
12:50
- last edited on
07-05-2018
09:09
by
MarcoGFitbit
The date on my fit bit is incorrect and it has nothing that can fix that I’m the app
Moderator Edit: Clarified Subject.
Best Answer07-04-2018 00:29
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
07-04-2018 00:29
What type of fitbit do you have? If it's the One then note that it doesn't show today's date but, instead, it shows the date of the next alarm.
If it's not a One then the date (and time) are reset whenever your fitbit syncs to your phone or computer. Has your fitbit been through the setup process ok and does it seem to be syncing ok?
Best Answer07-05-2018 09:11
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-05-2018 09:11
Hello @Ayesha200513, welcome to the Fitbit Community, it's great to have you on board our family! It's nice to see you around too @SteveH, thanks for all your help. ![]()
@Ayesha200513, please note that Fitbit trackers will show up the exact same date and hour set on your phone, once you sync your tracker to the Fitbit app, the information will update correctly. Now, if you're having trouble syncing your Fitbit tracker, please let me know so I can check this further and determine what should we do next.
Thanks for your patience and understanding, feel free to reply in case you need anything else!
Best Answer