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Charge 2 not syncing

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‎06-09-2020 04:35

‎06-09-2020 04:35

Charge 2 blue tooth not connecting

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‎06-10-2020 13:50

‎06-10-2020 13:50

Welcome to the Fitbit Community, @rosehug.

 

I am sorry to hear your Charge 2 tracker is not syncing. Thanks for trying to resolve this and I am here to help. I recommend trying the following:

 

  1. Go into your phone's Bluetooth menu.
  2. Tap on the icon next to your Fitbit device.
  3. Press Forget this device.
  4. Re-open the Fitbit app and re-bond your device. 

For complete troubleshooting instructions see Why won't my Fitbit device sync?

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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