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Charge 2 not syncing

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‎10-31-2020 22:31

‎10-31-2020 22:31

I have done all recommendations but syncing button is grayed out...?

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‎11-01-2020 12:10

‎11-01-2020 12:10

Welcome to the Fitbit Community, @Hendi1.

 

I am sorry to hear your Charge 2 tracker is not syncing. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Usually a missing requirement is the cause and I recommend confirming the complete troubleshooting instructions at Why won't my Fitbit device sync?

 

Keep me posted on the outcome.

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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