help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-31-2020 22:31

‎10-31-2020 22:31

I have done all recommendations but syncing button is grayed out...?

Best Answer
0 Votes
1 REPLY 1

‎11-01-2020 12:10

‎11-01-2020 12:10

Welcome to the Fitbit Community, @Hendi1.

 

I am sorry to hear your Charge 2 tracker is not syncing. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Usually a missing requirement is the cause and I recommend confirming the complete troubleshooting instructions at Why won't my Fitbit device sync?

 

Keep me posted on the outcome.

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes