04-06-2021 21:07
04-06-2021 21:07
I have for months been trying to solve this issue. With every update and “fix” done, nothing works. Don’t know if it’s a Fitbit issue or Apple issue but I don’t care. No one has given me a good solution. My patience is wearing thin.
04-07-2021 17:58
04-07-2021 17:58
It’s good to see you in the community, @SunsetRunner.
Thanks for the details shared in your post and for already trying to resolve the issue. I am sorry to hear about the frustration this situation has caused. Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications and follow the troubleshooting tips in this help article: How do I get notifications from my phone on my Fitbit device?
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
04-10-2021 01:26
04-10-2021 01:26
Hello,
thanks for the reply but your suggestion have been tried multiple times and nothing changes.
04-12-2021 18:46
04-12-2021 18:46
Thank you for your reply, @SunsetRunner.
I am sorry to hear the issue persists, thank you for your efforts. I recommend getting in touch with our Support team so they can review the issue you're experiencing and help you with this matter. Click here to get connected with them via chat or phone.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.