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Charge 2 stopped receiving text notifications after updating to iOS 14

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‎12-09-2020 08:19 - last edited on ‎12-10-2020 14:02 by

‎12-09-2020 08:19 - last edited on ‎12-10-2020 14:02 by

Hi All,

 

Hoping someone can help. I can't seem to find an answer on the boards. I updated my iPhone 6s to iOS 14 over the weekend. My fitbit connects via bluetooth to update the app, and vibrates for calls, but the text notifications have stopped and I can't seem to make them work again. 

Suggestions?
Thank you!

 

 

Moderator edit: subject for clarity 

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‎12-10-2020 14:01 - edited ‎12-10-2020 14:01

‎12-10-2020 14:01 - edited ‎12-10-2020 14:01

Welcome to the Fitbit Community, @ArtsyDawn.

 

I appreciate your efforts to resolve the issue. Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications and follow the troubleshooting instructions in this help article: How do I get notifications from my phone on my Fitbit device?

 

Keep me posted on the outcome. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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