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Charge 2 sync resulted in 2 sets of exercise on my iOS: the first set at9:56 AM; 2nd set at 10:19AM

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 My Charge 2 has been inaccurately recording (i.e. records fewer minutes spent on an exercise that I actually spent exercising) but I didn't have time to continue troubleshooting this.

 

But this morning (March 24, 2022) my Fitbit sync to my iPhone (iOS 15.3.1) resulted in duplicate entries for my 9:56 AM walk (miscategorized as "Elliptical" by Fitbit) for (14 min.); and duplicate entries for a 10:19 AM walk for 15 min.

 

I confirmed that I have the latest update for my iOS Fitbit app.

 

I force quit the app, turned off Bluetooth, and restarted the app.  No luck.  I still have the two sets of the duplicate entries.

 

Help, please.

 

-K.

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