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Charge 2 won't connect to iphone

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‎01-09-2017 07:01

‎01-09-2017 07:01

I received a Charge 2 from my boss that she isn't using.  I cannot get it to connect to my phone.  It searches but never finds the tracker.  She has removed it from her Fitbit account and doesn't appear to be syncing anymore.

 

Never had any trouble connecting with other trackers.

 

Help!

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‎01-09-2017 07:06

‎01-09-2017 07:06

@OwlLady75, I moved this post to the iOS Help Forum, where more iPhone users should you be able to help you.

 

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‎01-09-2017 07:09

In response to USAF-Larry

‎01-09-2017 07:09

Thank you

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