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Charge 3 draining iPhone's data

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‎12-27-2020 05:09 - last edited on ‎12-28-2020 16:42 by

‎12-27-2020 05:09 - last edited on ‎12-28-2020 16:42 by

I got my Charge 3 on Xmas Eve and since then it has drained all of my mobile phone data of 5 gig yet I set it up with Wifi, Any ideas anyone

 

 

Moderator edit: subject for clarity 

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‎12-28-2020 16:42

‎12-28-2020 16:42

Welcome to the Fitbit Community, @GJL1970.

 

Thank you for sharing the details of the issue you’re experiencing. You can try closing the Fitbit app so it's not running in the background, or log out and log in for syncing. I could see that you got in touch with our Support team about this and that they were able to assist you. Thank you for your time and efforts. 

 

I'll be around if you have any questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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