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Charge 3 is unable to sync.

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‎10-10-2018 22:48 - edited ‎12-02-2018 11:22

‎10-10-2018 22:48 - edited ‎12-02-2018 11:22

iOS 12.0.1

fitbbit charge3

purchased 9.10.

 

initial pairing worked. Then connection lost, had to repair by deleting all data, then seem to work, again connection

 

UPDATE:

Lost, repaired, heart rate is not been tracked! 

 

Please update firmware. Otherwise tending to send the device in as defect!

 

Moderator Edit: Clarified Subject + Format.

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80 REPLIES 80

‎09-08-2020 02:06

In response to Tonyharl

‎09-08-2020 02:06

Forgot to mention that delete charge 3 from Bluetooth on phone & then tried to find it again

Sure it finds it after a while but won't pair- Why not- What is stopping it

There must be some switch somewhere that we don't know about. Poss Fitbit don't know about. Bad programming.

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