help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Daily flights increased

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-07-2020 02:25

‎09-07-2020 02:25

For the past two weeks my fights display has increased10 fold. I have not increased my actual flights. When I wake up I now have 8-10 flights displayed. None of my other stats are out of wack. I called customer support and was told to update my firm ware which I did but it’s still registering wrong. 

Best Answer
0 Votes
1 REPLY 1

‎09-08-2020 06:02

‎09-08-2020 06:02

Hi @MariannTri, thank you for getting back and updating the firmware. Thank you also for trying to update the firmware of your Fitbit device. Since the floors tracking issue persists, please contact our Support team with the reference number they provided so they can follow up on your case and provide a solution.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes