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Charge 3 no longer receiving text notifications from iPhone 12

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I’ve tried forget device suggestions.  Removing charge 3 from app and setting it up again and rebooting but nothing works.  Any other suggestions?

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @Lbastin.

 

Thanks for the details shared in your post and for already trying to resolve the issue. Sometimes a missing requirement is the cause and I recommend confirming the steps to set up notifications and follow the troubleshooting instructions in this help article: How do I get notifications from my phone on my Fitbit device?

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Thank you.  I am now receiving notifications, but still no longer receive a vibration to tell me that they are there nor do I receive the celebration when I reach my daily goal.  I can see that the vibration level is set to strong.

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Thank you for your reply, @Lbastin.

 

I am glad to hear you're receiving notifications now. I appreciate the additional details and recommend confirming that you don't have "Do not disturb" or "Sleep Mode” turned on: press and hold the button on your device. Tap a setting to turn it off. When you turn off the setting, the icon appears dim with a line through it. For more information, see How do I navigate my Fitbit device's screen? For complete tips, see Why didn't my Fitbit device alert me?

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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