09-19-2019 06:58 - last edited on 09-20-2019 17:39 by LizzyFitbit
09-19-2019 06:58 - last edited on 09-20-2019 17:39 by LizzyFitbit
Charge 3 not been working for about 3 weeks now still under guarantee time not right and not syncing to my iPhone. 3 phone calls to fitbit last one told they were having issues and couldn’t do anything for me. If anyone experienced same issue and have a solution to charge 3 issues or how to get them to honour guarantee
Moderator edit: updated subject for clarity
09-20-2019 17:32
09-20-2019 17:32
Hello @Tam5
I can try and help you but first I need to know what type of iPhone you have so I can assure first that your iPhone will be compatible for the Fitbit App. So what version of iPhone do you have?
09-21-2019 07:19
09-21-2019 07:19
09-21-2019 07:28
09-21-2019 07:28
Syncing problems - unfortunately - do happen from time to time. The usual things to try are: