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Charge 3 stopped syncing

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‎06-24-2020 12:55 - last edited on ‎06-25-2020 12:48 by

‎06-24-2020 12:55 - last edited on ‎06-25-2020 12:48 by

Just started not syncing what’s going on now. 

 

 

Moderator edit: subject for clarity

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‎06-25-2020 12:52 - last edited on ‎09-14-2024 11:10 by Fitbit Moderator

‎06-25-2020 12:52 - last edited on ‎09-14-2024 11:10 by Fitbit Moderator

Welcome to the Fitbit Community, @Texlex.

I am sorry to hear your Charge 3 stopped syncing. I am here to help. I recommend doing the following: 

  1. Go into your phone's Bluetooth menu.
  2. Tap on the icon next to your Fitbit device.
  3. Press Forget this device.
  4. Re-open the Fitbit app and re-bond your device. 

For complete troubleshooting instructions see Why won't my Fitbit device sync?

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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