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Charge 3 won't sync to iPhone XR

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‎04-12-2020 08:03 - last edited on ‎04-16-2020 16:31 by

‎04-12-2020 08:03 - last edited on ‎04-16-2020 16:31 by

I got my charge 3 back in June 2019, has been working fine. for the last couple of days I have been having trouble with it not syncing. I have followed all of the ideas, turn everything off & on, reboot the fitbit, reinstall the app. basically gone through every possible suggestion. I have had it sitting ontop of my phone form an hour & it will still not connect. Not sure what to do now

 

 

Moderator edit: subject for clarity

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‎04-16-2020 16:30

‎04-16-2020 16:30

Hi @klappy05, it's nice to see you again in our Community Forums. I am sorry for the delayed response.

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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