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Charge 4 voice cues not working on iPhone 12 Pro Max

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‎03-23-2021 13:59 - last edited on ‎03-24-2021 14:09 by

‎03-23-2021 13:59 - last edited on ‎03-24-2021 14:09 by

Has anyone got problems with voice cues not working during a run. Have Charge 4. I phone 12 Pro Max. Have latest software on both. 
Always worked on my older I phone but refuses to on my new one. 

 

 

Moderator edit: subject for clarity 

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‎03-24-2021 14:08

‎03-24-2021 14:08

Welcome to the Fitbit Community, @salcasey.

 

Thanks for the details shared in your post, I understand your concern. I was able to see that you have already contacted our Support team. If you still need help, please feel free to contact our team back as they have already all the details and special tools to continue assisting you. 

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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