09-22-2020 14:22 - last edited on 09-23-2020 15:10 by LiliyaFitbit
09-22-2020 14:22 - last edited on 09-23-2020 15:10 by LiliyaFitbit
I updated to IOS 14.0 on my phone and now my Charge 4 will not connect.
works fine with older IOS on my IPad
Moderator edit: subject for clarity
09-23-2020 15:09
09-23-2020 15:09
Welcome to the Fitbit Community, @BlueToffee.
I am sorry to hear your Charge 4 tracker won't connect to your phone after updating to iOS 14. I appreciate the additional details and I am glad to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.
Let me know if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.