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Charge 6 not receiving text or call alerts

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‎02-10-2024 06:52

‎02-10-2024 06:52

I’ve had my 6 for a few months now, and I’ve never received a te t or call alert on my charge 6. I had an inspire 3 previously and never had this issue. I’ve tried to restart my phone, my Fitbit, I’ve checked settings (as far as I’m aware..) and still nothing. Any suggestions? My Fitbit does sync with my iPhone. 

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‎02-10-2024 12:39

‎02-10-2024 12:39

Hi @JCline84. Welcome to the community forums.

Thank you for taking the time to share the details regarding this inconvenience.

Please, make sure to follow all the steps listed here to resolve problems with notifications. This has been useful for other users experiencing the same problem. 

If you haven't done so already, please make sure the Do Not Disturb Mode and the Sleep Mode features are turned off, as they prevent the device from receiving any notifications.

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