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Charge HR iphone app

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‎03-09-2016 04:52 - last edited on ‎04-05-2016 08:35 by Moderator Alum

‎03-09-2016 04:52 - last edited on ‎04-05-2016 08:35 by Moderator Alum

Anyone else having this issue? 

I download the app for the iphone it works for aproximately 6-8 hours then i get a notification to verify my email, even though i already have. I hit resend no new email comes through so the ChargeHR and iphone no longer sync. I then have to delete the app and start over again only to have the same results. 

 

Moderator edit: Removed inflammatory content. 

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2 REPLIES 2

‎03-09-2016 14:26

‎03-09-2016 14:26

Hi @FirefighterKen, the following steps should help you out:

 

1. Restart your tracker.

2. Reboot your iOS device.

3. Turn your iOS Bluetooth off for 10 seconds and then turn it back on.

4. Open the Fitbit App to initiate a sync.

This should help you out, but keep me posted. Welcome to the Community!

Derrick | Retired Moderator, Fitbit
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‎03-10-2016 11:14

‎03-10-2016 11:14

Well this problem was not resolved with the solution provided and I'm about to loose my mind that Fitbit cant get this resolved

 

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