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Charge HR not Syncing

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‎02-15-2016 13:44

‎02-15-2016 13:44

My Charge HR will not sync to my iPhone 6 anymore. I got it for Christmas and the first few weeks the connection was spotty, at best. Now, it's a joke. It never connects. I've tried restarting it and disconnecting the Bluetooth but nothing works. Anyone know how to resolve this?!? I'm ready to throw it away.
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‎02-16-2016 03:23 - last edited on ‎01-26-2026 02:37 by Fitbit Moderator

‎02-16-2016 03:23 - last edited on ‎01-26-2026 02:37 by Fitbit Moderator

Hey hey hey @WhitneyO welcome to our Community! It's nice to have you on board! Robot winkThanks for restarting your tracker my friend, I'd suggest you set up your tracker again as a new one by following the steps provided at How do I set up my tracker?. 

I hope this helps, happy stepping! Cat Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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