help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge HR not Syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-15-2016 13:44

‎02-15-2016 13:44

My Charge HR will not sync to my iPhone 6 anymore. I got it for Christmas and the first few weeks the connection was spotty, at best. Now, it's a joke. It never connects. I've tried restarting it and disconnecting the Bluetooth but nothing works. Anyone know how to resolve this?!? I'm ready to throw it away.
Best Answer
0 Votes
1 REPLY 1

‎02-16-2016 03:23 - edited ‎02-16-2016 03:23

‎02-16-2016 03:23 - edited ‎02-16-2016 03:23

Hey hey hey @WhitneyO welcome to our Community! It's nice to have you on board! Robot winkThanks for restarting your tracker my friend, I'd suggest you set up your tracker again as a new one by following the steps provided at How do I set up my tracker?. 

 

I hope this helps, happy stepping! Cat Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

Best Answer
0 Votes