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Charge HR not syncing steps to app or Fitbit.com

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‎06-17-2016 17:44

‎06-17-2016 17:44

My Charge HR is not syncing my steps to the app or website. It has incorrect data for the entire last week. What can I do?
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‎06-17-2016 20:07

‎06-17-2016 20:07

Welcome to the Fitbit Community @Kathymoore251. It's great to have you here. I would recommend following these troubleshooting steps to resolve syncing issues with iOS devices provided by @DerrickS. This should resolve the problem transferring your data to the app and website. Let me know how it goes.

 

Keep up the super stepping. Cat Happy

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