Charge HR not syncing with Fitbit app.

[Decadence]

As of 4/24 I haven't been able to sync my Fitbit, its eternally 'looking' and seems like it's going through battery quickly. Also the time is never correct, I've reset it a million times while plugged in. 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Decadence, I hope you're having a great day, it's nice to see you around! 

If your tracker is not syncing correctly and you have already restarted it, please make sure you have updated the Fitbit app to the latest version, then try the following:

1. Restart your phone as well.
2. Turn off the Bluetooth on your phone for 15 seconds and turn it back on. 
3. Make sure there are no other Bluetooth devices around that might interfere with the process.

In case those steps don't seem to do the trick, let's try setting up your tracker as a new device to reset the connection between your phone and the tracker. Don't worry, this won't remove any of the information already stored in your account.

To set up your tracker as a new device:

1. Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
2. Choose your tracker and follow the onscreen instructions to continue
3. When the app asks you to replace your current tracker, please replace it and continue with the process.

I hope this can be helpful, give it a try and keep me posted in case you need anything else!