01-27-2016 18:03
01-27-2016 18:03
For some reason of the past couple days, my Charge HR will sync the majority of the information over to my iOS app, but one thing it has stopped syncing is my workout info. I can bypass this by doing my USB dongle sync via OS-X, but it's a little bit annoying that something that was working well just stopped.
This is the third odd issue I have had. One the time was way off for a few hours, the other the data would sync but then disappear. It fixed itself on its own but it's pretty unpredicable on the whole.
02-06-2016 08:40
02-06-2016 08:40
Hi @LTParis very welcome to the Community! Lets make it work. Restart your tracker and after that try the following:
1. Open the Fitbit App and log out
2. Turn off the Bluetooth and also your cellphone
4. Turn On your cellphone and also the Bluetooth
5. Finally, set up your tracker as new Fitbit device
You can also, try to manually log your lost information.
Let me know how it goes, I'll be around!
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