help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge HR won't sync (a few weeks now)

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-22-2016 09:11

‎07-22-2016 09:11

I've turned Bluetooth off and on, open and closed the app. It says it's connecting/syncing but it never does. Rarely it will sync my calories, but that's it. Any thoughts on what else to do?
Best Answer
2 REPLIES 2

‎07-22-2016 16:49

‎07-22-2016 16:49

Same here.
Best Answer
0 Votes

‎08-01-2016 06:15

In response to mattwaltr

‎08-01-2016 06:15

It's nice to see you around the Community  @kekebutterfly @mattwaltr Woman Wink, welcome guys! I'd recommend following the steps I've posted in this discussion to solve the syncing issues you're having.

 

Let me know if that works, nice start of the week!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes