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Charge HR wont display HR on iPhone

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‎09-11-2016 16:48

‎09-11-2016 16:48

FitIt App ver 2.26.1 (572). Saw July "solution" that doesnt work for me. I checked every screen on the app - "All Day Sync" solution is not an option. Please help.
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‎09-13-2016 07:37

‎09-13-2016 07:37

It's nice to see you around the Community @fxsaucedo, hope you're doing great!  As you may know, you have to go into the account settings and change it to "All-day Sync". It will show live HR then, if it doesn't I'd recommend doing the following:

 

  • Log out of your Fitbit App
  • Force quit the App
  • Turn off the Bluetooth
  • Shut off your phone and turn it on after 1-2 minutes
  • Turn on the Bluetooth
  • Log back into your Fitbit App

 

Also, just make sure that your HR tile is added to your Dashboard by doing the following:

 

  • Open the Fitbit app dashboard.
  • Tap Edit in the top right corner.
  • To show hidden tiles, tap the + icon in the top left corner of the tile you want to show.
  • To rearrange tiles, hold and drag the tile to a new location.
  • Tap Done.

 

Catch you later! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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1 REPLY 1

‎09-13-2016 07:37

‎09-13-2016 07:37

It's nice to see you around the Community @fxsaucedo, hope you're doing great!  As you may know, you have to go into the account settings and change it to "All-day Sync". It will show live HR then, if it doesn't I'd recommend doing the following:

 

  • Log out of your Fitbit App
  • Force quit the App
  • Turn off the Bluetooth
  • Shut off your phone and turn it on after 1-2 minutes
  • Turn on the Bluetooth
  • Log back into your Fitbit App

 

Also, just make sure that your HR tile is added to your Dashboard by doing the following:

 

  • Open the Fitbit app dashboard.
  • Tap Edit in the top right corner.
  • To show hidden tiles, tap the + icon in the top left corner of the tile you want to show.
  • To rearrange tiles, hold and drag the tile to a new location.
  • Tap Done.

 

Catch you later! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes