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Charge HR wont pair or synchronize after ios10 install

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‎09-22-2016 14:23

‎09-22-2016 14:23

Installed ios10 on my iPhone 6 and iPad Pro this am. Fitbit won't pair with either one. My iPad recognizes Fitbit but iPhone doesn't. Any suggestions?
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‎09-24-2016 09:41

‎09-24-2016 09:41

It's nice to see you around the Communtiy @Jsss, hope you're doing great! Smiley Very Happy I'd recommend doing the following the steps I've posted here.

 

Also, make sure that both apps are up-to-date.

 

Let me know if this worked! 

 

 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎09-24-2016 13:23

In response to MarreFitbit

‎09-24-2016 13:23

I just wasn't patient enough. After 5 hours of looking, it finally synced with both devices. It's all good now.
Thanks Shelby


Sent from my iPad
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‎09-26-2016 04:31 - edited ‎09-26-2016 04:31

In response to Jsss

‎09-26-2016 04:31 - edited ‎09-26-2016 04:31

Great news my dear friend @Jsss! Smiley Very Happy I'm very happy to hear you're back!

 

Hope to see you participating in the Community more often since I think it would be awesome for you to explore our Community, so you can go ahead and log to any of the topics that might be of your interest in our Discussion boards. Feel free to comment and contribute with your knowledge and experience.

 

Wish you a great week!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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