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Charge battery says empty after being fully charged

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‎02-24-2016 04:51

‎02-24-2016 04:51

My Fitbit charge is not syncing because the app, (as well as on PC) show the battery is empty, although on my wrist it is counting everything just fine and showing that it has plenty of charge. It hasn't synced in 3 days. How do I resolve this? This is already a replacement for my first Charge that wouldn't hold battery life for more than a day or two.
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‎02-27-2016 03:47

‎02-27-2016 03:47

@Kimpo Welcome to our Fitbit Community! So sorry to hear that your Charge is not syncing with your Dashboard. I'd like to share this help article that will help you to get your Charge synced with your PC and phone again.

 

Keep me posted on the outcome my friend and I'll be around! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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